Support Coordination
Support Coordination Services are provided by Support Coordinators who monitor the health and safety of persons in the Home and Community-Based Services (HCBS) Waiver in accordance with program requirements and the person's assessed service needs, and coordinates and monitors the delivery of quality waiver services. Support Coordinators inform persons of available services and how to select providers that offer those services, assists persons in obtaining services they select, and helps persons assert their appellate rights to a hearing if the choices they make for services or providers are reduced or denied by DHS/DSPD or the State Medicaid Agency. A person may choose a Support Coordinator who is an employee of DSPD or a private contractor. Choosing either type of Support Coordinator does not affect the services available to the person.
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